1. Payment terms: The customer agrees to pay ASA Plumbing for all services rendered as described in the written agreement. Payment is due upon completion of the work unless otherwise specified in writing.
2. Late fees and interest charges: Invoices not paid within 30 days of the invoice date will be subject to a late fee of 1.5% per month or the maximum amount permitted by law. Any unpaid balance will also be subject to interest charges of 1.5% per month or the maximum amount permitted by law.
3. Dispute resolution: Any disputes regarding invoices must be submitted in writing to the plumbing company within 30 days of the invoice date. Failure to dispute an invoice within this time period constitutes acceptance of the invoice and its terms.
4. Collection efforts: In the event of non-payment, the plumbing company reserves the right to pursue collection efforts through legal means. Any legal fees or other costs incurred in collection efforts will be the responsibility of the customer.
5. Service charges: Any additional services or materials provided beyond the scope of the original agreement will be invoiced separately and are subject to the same payment terms and conditions.
6. Taxes and fees: The customer is responsible for all applicable taxes and fees associated with the services provided by Asa Plumbing.
7. Cancellation policy: We understand that scheduling conflicts may arise and we make every effort to accommodate our clients’ needs. However, we kindly request that you provide us with a minimum of 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us to fill the appointment slot with another client who may be waiting for service.
Cancellation or rescheduling of an appointment with less than 24 hours’ notice may result in a cancellation fee. This fee is necessary to cover the expenses and lost revenue associated with preparing for and traveling to the appointment. The cancellation fee will be equal to the minimum charge for the service appointment.
We reserve the right to cancel or reschedule an appointment without penalty up to 24 hours prior to the scheduled appointment time. If we need to cancel or reschedule an appointment within 24 hours of the scheduled appointment time, we will make every effort to provide an alternate appointment time that is convenient for you.
8. Warranty: ASA Plumbing warrants all work performed and materials provided for a period of one year from the completion date of the project. This warranty covers defects in workmanship and materials, but does not cover damage caused by natural disasters, customer negligence, or third-party interference. The customer is responsible for maintaining the plumbing system in accordance with manufacturer recommendations. Any defects or issues must be reported to the plumbing company within 90 days of service.
9. Scope of Work: ASA Plumbing will perform plumbing services as agreed upon in writing by both parties. This includes a description of the services to be performed, the expected completion date, and any exclusions or limitations to the services being provided.
10. Change Orders: Any changes to the scope of work or materials must be agreed upon in writing by both parties. A change order will be issued, which will include a description of the changes, the additional costs (if any), and the new completion date (if applicable).
11. Permits and Inspections: The customer is responsible for obtaining any necessary permits and inspections required for the work being performed. ASA Plumbing will assist the customer with the permit process as needed.
12. Access to Premises: The customer is responsible for providing ASA Plumbing with access to the premises and ensuring that the work area is clear of any obstructions. ASA Plumbing is not responsible for any damage caused by the customer’s failure to provide adequate access.
13. Liability and Insurance: ASA Plumbing carries appropriate insurance to cover any damage or injury that may occur during the performance of their services. However, ASA Plumbing is not responsible for any damage caused by the customer’s existing plumbing system or for any damage caused by natural disasters. The customer assumes all risk and liability for any damage or injury caused by the plumbing system after completion of the project.
14. Disclaimers: ASA Plumbing is not responsible for any damage or injury that may occur as a result of the customer’s failure to properly maintain the plumbing system in accordance with manufacturer recommendations. ASA Plumbing is also not responsible for any damage caused by customer negligence, third-party interference, or natural disasters.
15. Termination of Contract: Either party may terminate the contract for any reason by giving written notice to the other party. If the customer terminates the contract, they will be responsible for any work already performed and any costs incurred up to the termination date.
16. Governing Law: This agreement shall be governed by and construed in accordance with the laws of the state of Arizona. Any disputes arising under this agreement shall be resolved in accordance with the dispute resolution provisions set forth in this agreement.
By agreeing to have ASA Plumbing preform work, the customer acknowledges that they have read and understood these terms and conditions and agree to be bound by them.
These terms and conditions are intended to protect both Asa Plumbing and the customer and should be reviewed carefully before any services are provided. Asa Plumbing may modify these terms and conditions at any time.